Office location: 702 E. 17th Street, Tucson AZ, 85719
04/23/2024
Vincent
Oracle, AZ
I had Solar Gain come in to install an additional battery on my system. When they turned on the power, they blew two adapters. One for a remote control on a ceiling fan and they blew out my doorbell circuit. They fixed the fan but the fact that I had a Ring doorbell, the problem wasn't apparent for a while. Solar Gain, Inc. basically told me to pound sand. I even offered to pay them. NOPE! I do not recommend them. They create problems and won't work with you to fix them on any level. Go elsewhere and be careful.
System size (kW): 3.4
System price: $40,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes
Solar Gain Inc. reply
06/12/2024
Thank you Mr Vincent. We are grateful that you chose Solar Gain for your project. We worked to fix the issues that occurred and we thank you for updating your Google review to a 5-star review. We are glad that everything is working nicely.