Review for All Energy Solar

Office location: 66-D Main Line Drive, Westfield MA, 01085

04/25/2024
C Brockton, MA

After buying our first home we found that our electric and heating bills were unfathomably high. On average we were using 1500kwh per month and were spending $1,200 to $1,500 per month for oil and electric and it was untenable so after 6 months in our home we decided to look into Solar. The ecofriendly benefits were a bonus but realistically we desperately needed to stabilize our electric cost. I like to get as much information as possible to make the most financially sound decision and get the most bang for my buck. The first go around we received many quotes through Energy Sage, did a ton of research, and ultimately met with 8 different solar reps to review their proposals. We were pleased to learn that our house was somewhat of a golden goose for solar so we encountered so really aggressive salespeople who were promising the moon and 120% production estimates. Outside of the scheduled meetings we were getting doorknockers from newer companies frequently (sometimes multiple times per day) so it was important for me to find a company that had an established history in the business, were transparent, and realistic. Of all of the people we met with Molly Verville from All Energy Solar was the only one to tell me that it would be disingenuous to give us a production guarantee based on 6 months of electric usage data, recommended that we consult with an electrician, change our energy supplier, and prioritize weatherizing our home so that we can get a more accurate proposal. She gave one of the more conservative production estimates and actually raised some concerns about the impact that unnecessarily high production could have on our net metering credits due to some unimplemented legislative changes. I had a ton of questions and she knew her stuff. I never felt like she was trying to obfuscate or that she was just trying to make a quick sale which was a breath of fresh air. We followed her recs which were helpful and 6 months later we decided that buying solar panels still made the most sense and we had more reliable data to work from with updated proposals. We decided to go with All Energy knowing that we may be paying a bit more but would be getting top tier service. After signing our contract we were assigned to work with Carlo Maloni who was a great advocate for us through the process. He kept in communication with us with calls and emails every two weeks to keep us in the loop, ensured that if he didn’t know the answer to a question that he would get us in touch with someone who did, and made sure that we knew ahead of time if there were any potential delays. He coordinated a seamless transition of our project to his manager Annalise for the 2 months while he was on paternity leave, and when he came back he picked things up with us right were we left off fully up to speed. Our panels have been on for almost two months and they were so proactive with startup monitoring that in the first couple of weeks they identified a minor issue before I was even aware of it and their electrician Mike came over the same day to make sure it was fixed. So far our production has been exceeding our consumption and it the monitoring app has been extremely useful for us to be able to identify what is still contributing to high usage. Overall, working with him and everyone from All Energy made this a painless process. I am really happy we chose All Energy and I would wholeheartedly recommend them to anyone looking to switch to solar.