Review for Semper Solaris

Office location: 2505 Amaral Ct, Hayward CA, 94544

05/05/2024
JM Novato, CA

Terrible Experience

We currently have a solar system in place, but it is not working properly. We requested to have Semper Solaris come out to inspect. Our first red flag should have been the $500 fee to assess our system. It tooks weeks to get that scheduled, with terrible communication. After the technician came out he looked over our system called us on the phone and said "your inverter is not working properly". That was the last communication we received, no write up about our system, no offer to fix our system. After multiple calls and emails no one has got back to us. However they were kind enough to send us a bill. And to make matters worse the technician shut off our system and left it that way and we did not realize it until we hired another company to come replace our inverter over a month later.