Review for Citadel Roofing and Solar

05/09/2024
Warren Doyle` Jenner, CA

Service after teh sale leaves much to be desired

We've had our solar almost two years now. In February we lost power and 6 hours after the battery quit serving as well. We were completely without power for over a week, and could not monitor the system through the anaphase app either. I was told that the batter had discharged so much that it could o longer communicate with the system and we would have to wait for power to be restored by the grid. since the I still cannot communicate with the system using the app, and despite 4 texts and three phone calls asking for assistance reconnecting with the system, I've gotten no return calls and no help. I am so disappointed in their after sale service.