Office location: 400 S. Compress Road Suite D, Las Cruces NM, 88005
05/16/2024
Gina Lee
Las Cruces, NM
Corey Asbill, Alex Cardone and Matthew Chandler are fantastic! Back story: I was devastated because once the other solar company received their money May 2023, their service was horrible and nonexistent. After trying to contact my original solar company for months getting the run around, then no responses, I called tried again to contact other solar company January 15, 2024, in the morning, someone answered the phone to tell me, “good luck with your solar being installed we are without jobs all employees been released.” I panicked thinking I’ve been scammed and now I’m stuck paying for a solar system not fully installed and not working. Initially January 15, 2024, in the afternoon, I walked into Organ Mountain Solar & Electric lost, upset and confused because after dealing with another solar company since May 2023 making credit card payments for a solar system not hooked up with little to no progress. I was embarrassed but explained my situation that this other solar company basically set me up with a huge credit card bill but did not finish the job. The owners’ Corey Asbill, Alex Cardone and technician Matthew Chandler listened to my situation, which lower my stress and said they would be out the next day to see if they can finish the installation process for me. Coming in the beginning to midpoint of someone else’s job is difficult, but Matthew did and explained the whole process, which eased my mind of the mess I got myself into with the other company. I was scammed out of money and mad at myself for being taken advantage of. Matthew and team worked with the city permit office to do a reinspection to have my system pass inspection. The electric company came out to do their inspection it failed because the other company didn’t submit all the documentation correctly, but Organ Mountain fixed the documentation, and the electric company reinspected and installed the meter. I spoke with electric company technician who asked me who I initially used to install my solar he already knew the company before I told him because he said they always do horrible work and fail their inspections. He said Organ Mountain does excellent work when he inspects their work always right and professional. I said, “funny you mention Organ Mountain Solar that is who has helped me with getting my system up to code for you to reinspect”. They have been so knowledgeable and professional. He said he could tell that when he came back to reinspect it was Organ Mountain work. Matthew walked me through the whole solar system and established my account with the Enphase, showed me the app. Organ Mountain also provided me with their tax person so I can submit my federal/state tax rebates next year. Matthew sent me a text: Congratulations you are producing electricity on April 12, 2024. Thank you, Organ Mountain Solar & Electric, especially Matthew who went above and beyond to provide excellent advice, service and taking the time to work with me when my trust in businesses was severely damage. So many things to say about their service to the customers they serve. I have told many of my friends, co-workers, and family if they are considering a solar system or electrical work, give Organ Mountain Solar & Electric an opportunity to provide the information you need! I highly recommend Organ Mountain Solar & Electric with continuous stars. Best company in my book……customer for life.
System size (kW): 72
Year installed: 2024