Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227
05/28/2024
thoman
Baltimore, MD
I researched a number of solar companies and spoke to many reps. Alex with Lumina was so laid back and not pushy, it was refreshing and seemed too good to be true. More research found the Lumina price was competitive, Alex just wasn't the type to force a sale on his time. He let me take my time, answered questions, gave guidance and tips on doing my own research. I've had solar for almost two years now and even though electric rates have gone up, my bill hasn't - and I received this when troubleshooting an issue with BGE: " Also, your electric usage is high. " I laughed when I read that, but I'm thankful for Alex's patience with me as I did what I felt was my due diligence prior to making a huge purchase for solar.
System size (kW): 8.1
Year installed: 2023
Lumina Solar reply
06/10/2024
Hi thoman, thank you for sharing your experience with us! We really appreciate your feedback as we rely on it to continually improve our customer experience and process.
Word of mouth is a core way we help more people adopt solar. If you have any family or friends interested in solar for their homes, please have them reach out to us. Or visit our website to refer them to be eligible for our referral program.
Thanks again for trusting and choosing Lumina Solar for your solar installation! We're here if you need anything. All the best!