Review for Lumina Solar

Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227

06/18/2024
Eric S Leesburg, VA

Seamless and easy installation

I installed solar with Lumina as a reference from my neighbor who also used them. The sales process was very detailed and thorough. Gabriel came to my house and gave a very detailed presentation explaining every part of the process and the technology. I was interested in the technology side and Gabriel, being someone who used to do installs, was able to answer all my techy questions. The permitting process was the most annoying, but Lumina took care of all the paperwork for me with the county, my HOA, and Dominion. All I had to do was review documents and sign off. The process took a few months, but the holdup was not on Lumina's end. Once we got the final approval for the install, they scheduled it within a week. The inspection failed the first time, but for very minor, picky items which were quickly remedied. Once the inspection passed, turning the system on happening quite fast as well. Overall very happy with the installation and would recommend Lumina to anyone looking to install solar. They are local, very knowledgeable and thorough, and they take care of all the steps for you. The only minor feedback I had for them was to better set expectations of the process and timelines, but Gabriel took down that feedback and said he was going to bring that back to his management team so that they can implement changes in the future.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12

Year installed: 2024

Lumina Solar reply 07/01/2024
Hi Eric, Thank you for sharing your experience with us! We greatly appreciate your feedback as we rely on it to continually improve our customer experience and process. If you have any family or friends interested in solar for their homes, please have them reach out to us. Or visit our website to refer them to be eligible for our referral program. Thanks again for trusting and choosing Lumina Solar for your solar installation! We're here if you need anything. All the best! The Lumina Solar Team