Office location: 111 N. Market Street, San Jose CA, 95113
06/18/2024
Amgad Youssef
San Ramon, CA
Poor communication among their teams led to a complete disaster with my solar system setup. I explicitly told them I needed to charge two EVs and power two ACs, which is why I upgraded from Powerwall 2 to 3. But the system they installed is utterly useless for that purpose. Instead, I ended up with a $57K system that's only good for powering light bulbs, a fridge, and the WiFi. Now, they have the nerve to ask for more money to fix their screw-up. Beware, once they have your money, they couldn't care less about you or any after-sale service!
System size (kW): 12.3
System price: $57,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: No