Review for Sunrun Inc.

Office location: 26 Worlds Fair Dr.Ste J, Somerset NJ, 08873

06/19/2024
AS Denville, NJ

Unhinged, confrontational and ignorant.

That's what I just dealt with in terms of the woman who came to my home from Sunrun. Don't even waste your time. And shame on Costco for partnering with such an unprofessional organization. Or at least the people that they hire are completely unprofessional. Giving me an attitude in my home while she was graciously invited in to give her pitch. Stay away. You only get one chance to make a first impression and boy did they blow it.

Sales process
On schedule
After sales support

System size (kW): 22

Year installed: 2024

Sunrun Inc. reply 06/20/2024
Hi AS, we appreciate you getting in touch with us. We are so sorry that your experience with our sales rep wasn't pleasant. Our team is eager to address your concerns in greater detail. Please send a message with your service address along with a copy of this review to resolutions@sunrun.com.