Review for ADT Solar (formerly Sunpro Solar)

Office location: 17245 Jones Maltsberger Rd, San Antonio TX, 78247

07/04/2024
MIMI San Antonio, TX

HORRIBLE - I WAS RIPPED OFF!

THEY NEVER TOLD ME MY PAYMENTS WOULD INCREASE. NEVER SHOWED ME HOW TO USE IT PROPERLY, THEY EVEN MENTIONED IT WOULD SAVE SOME ENERGY TO USE AT NIGHT - IT DOES NOTTTTTTTT. I NEED A SOLAR STORAGE FOR MORE THOUSANDS OF DOLLARS. I AM A SINGLE MOM, AND THEY DID NOT CARE. NOW I AM PAYING 210 PER MONTH AND I JUST GOT A 158 CPS LIGHT BILL. TOTAL 358 FOR ELECTRIC. I CALLED, I COMPLAINED, THEY DON'T CARE!!! ALL I WANTED WAS TO REDUCE MY MONTHLY PAYMENT OR EVEN TAKE BACK A FEW PANELS SO THAT IT WOULD NOT BE THAT EXPENSIVE, BUT NOOOOOO - THEY COULDN'T CARE LESS. I TELL ANYONE THAT WILL LISTEN, STEER CLEAR OF THESE CHARLATANS!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10000

System price: $39,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes