Office location: 1212 North Post Oak Rd, Houston TX, 77055
07/09/2024
Clete Snell
Cypress, TX
I purchased solar panels and a Tesla power wall through Freedom Solar after the winter freeze left many of us without power in Texas for several days. Since that time, we have had two extended power outages. Once repairs start, the grid is disconnected from the solar panels. Thus, you cannot use the solar panels for energy and the power wall cannot recharge. Our power wall energy lasts about a day, after cutting all unnecessary energy use, including AC. You’re better off getting a Generac generator. Additionally, the solar panels have never completely offset our electricity bill. Each month I pay for the panels and power wall and an electric bill. I would say that if you feel strongly that you want to reduce your carbon footprint, this is a good option. If you want to save money, it’s not.
System size (kW): 12
System price: $85,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes
Freedom Solar Power reply
07/11/2024
Hi Clete, thank you for sharing your feedback. We are sorry to hear that your system has not met your expectations. I have made the right teams aware, and they let me know that they will be reaching out to you. Please keep an eye out for communication from us.