Review for Sunnova

Office location: 20 Greenway Plaza, Houston TX, 77046

07/10/2024
Eric Tones Hurst, TX

Don’t Do It

I am on the hook for $50k for solar panels - my electric bill hasn’t gone down enough to cover the cost- if you see a Sunnova salesperson in your neighborhood lock the door and ignore them - this is in you best interest

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1

System price: $50,000

Year installed: 2021

Price include the Federal Tax Credit or incentives: Yes

Sunnova reply 07/11/2024
Greetings Eric. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Please contact our customer service at (866)786-6682 or customerservice@sunnova.com with your system ID. We appreciate your cooperation and are committed to helping to resolve your concerns. Thank you for giving us the opportunity to serve