Review for Sunnova

Office location: 20 Greenway Plaza, Houston TX, 77046

07/18/2024
Tracy C Manchester Township, NJ

Billing Practices

Why are you improper billing me? Why isn’t Eliza returning my calls and why is customer service disconnecting me when I call to follow up . I have written the BBB and now I’m writing the Whitehouse, local city council, consumer affairs, my HOA and my local NJ news. I am a widow and my husband served our country for over 25 years. This is disgusting how I’m being treated. Do Not Use This Company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3

Year installed: 2024

Sunnova reply 07/24/2024
Hello Tracy. We appreciate your continued engagement with us regarding this matter and understand the importance of resolving your concerns promptly. Please know your account is currently under review by one of our specialists. They have reached out to provide further assistance in the matter. For any concern or details, please reach out to them.