Review for Future Energy Savers

Office location: 10481 Grant Line Road Suite 125, Elk Grove CA, 95624

07/19/2024
Scott A Clarksburg, CA

Great start, poor finish

When looking for solar I went to a local home show and booked appointments with everyone there. Out of about a dozen companies, I selected Future Energy Savers as Breana was knowledgeable about not only her products, but the competitions as well. She was not pushy, and presented the information I needed to determine the size system I needed. I am a techno-nerd, so I did my own calculations, and came up with about the same sized system she proposed. About half the other companies were off my more than 25% from that. Breana is a shining star among her peers. We signed the agreement early in March, 2024, and work began Mid April. Things were great with the prep and installation, completing a ground mount system and having it operational in 3 days. Rob dealt with all the problems from PG&E and the county (nightmare), got production started a little early, and the crew completed the task a day ahead of time. After that, things kind of fell apart. Being a ground mount system, there was about an 80 foot trench, roughly 3 feet deep in my yard, which could not be filled until the final inspection. The installer said Rob should make the appointment tomorrow for final when he finished the work. Mitchell called me a week later to schedule the final. After the final, he said that they had gotten very busy and someone would be out in a week or so to fill in the trench. Not great, if you are too busy to finish a job, why are you starting new ones? By the time one of the guys came out unannounced to start filling in the trench almost 3 weeks later, I had almost fallen into the trench once, and had to rescue a kitten out of it once. 4 days later a crew came out to finish filling in the trench. They moved most of the dirt back in so it was level, leaving a mound about a foot wide and a few inches tall where the dirt was piled from the trenching. The trench soon dipped, as all the dirt was not returned. The also did not move the mounds of dirt left over from drilling the ground mount holes. I ended up borrowing a tractor to finish up the work. Over all, I would consider Future for additional work should it be needed. Dirt work is easy enough to repair, and at the same time, the easiest to get right.