07/20/2024
Michael DeGroff
Desert hot springs, CA
4 half years with nothing we have been given way too many supervisors and still here we sit with no solar running for four and a half years worse company in America
System size (kW): 24
System price: $40,000
Year installed: 2009
Price include the Federal Tax Credit or incentives: Yes
Sunrun Inc. reply
07/22/2024
Thank you for bringing this to our attention, Michael. We are so sorry to hear this and we would be happy to look into this for you in order to get it resolved. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert that can help you with this. Thanks!