Review for Sunrun Inc.

Office location: 26 Worlds Fair Dr.Ste J, Somerset NJ, 08873

07/20/2024
Hari Moorthy Sparta, NJ

Worst Service. Unethical Fradulent Company

15 days after they installed my solar is not working. They said my inverter is bad. It stopped working from July 6. 2024. Nobody has called so far or come to replace the faulty inverter. But promptly on July 17th they took my money. A fraudulent company should never be allowed to do business in NJ. The sales guy said oh I will talk to my manager but so far nothing. I spoke to customer service 4 times. No use. I was on hold for 11/2 hrs.. full of BS. State of New Jersey should take action immediately. Such companies should never be allowed to do business. Now I am paying both for Sun run and my electric company. The sales guy took his commission and literally no use in helping us. It is pathetic! I have reached out to Sun run via resolution email. Nothing! I feel like they totally ripped me off.. Can I give a negative rating? That is what they deserve. To replace an inverter should not take 25 days… also it is a brand new solar unit installed. Such a waste of our money. Please do not buy Sun Run solar! Beware they are a fraudulent, unethical, horrible company…