Office location: 577 Main Street Suite 430, Hudson MA, 01749
07/22/2024
Daum
Scituate, MA
We used NECE after researching a ton of different solar companies (got around 15 quotes). After talking with Todd on the sales side about their process I was impressed with his knowledge and proactive suggestions to make sure the system was designed to best fit us. Todd was never pushy during the sales process and also didn't trying to say "All other companies won't do a good job". He was very thorough and detail oriented. Once we past the sales stage, Leah was assigned as our project manager and she made quick work of getting the permits for the system and arranging for the installation team. She was very responsive throughout the process and would ask the appropriate team within NECE if I had a question that she didn't know the answer to. Installation took two days, where all wiring was run internally. Mike, the master electrician, was incredible. We wanted internal wire runs with no conduit, and he went above and beyond to make sure that it was done that way, even though it wasn't the easiest drop from the attic to our basement. Mike and his install team were incredibly courteous to not only us, but also when talking to each other. He consistently would consult me if there was any change in where he though a wire may go or if he had to cut a hole to bring a wire somewhere. Mike, and his team, were absolutely amazing and I can't give them enough praise. The follow up after the installation with the city inspections and utility meter swap were quick and painless. Overall, I would highly recommend NECE, they were great partners throughout the entire process and if we need to ever expand the solar install, I wouldn't hesitate to go back to them.
System size (kW): 10
Year installed: 2024
New England Clean Energy reply
08/29/2024
Thank you so much for taking the time to share your detailed experience with New England Clean Energy! We’re thrilled to hear that you chose us after such extensive research and that Todd, Leah, Mike, and the entire team were able to provide the level of service and expertise you were looking for.
It’s great to hear that Todd’s knowledge and thoughtful approach made you feel confident during the sales process, and that Leah ensured everything was smooth and timely during the project management phase. We’re especially glad that Mike and the installation team were able to meet your specific needs with the internal wire runs, and that they did so with the care and professionalism you deserve.
Your praise means the world to us, and it’s wonderful to know that you found our team courteous, detail-oriented, and committed to delivering the best possible outcome. We’re here for any future needs, and we look forward to being your partners in solar energy for years to come. Thank you again for your high recommendation!