Office location: 22 South Smith St, Norwalk CT, 06855
07/31/2024
David Kucher
Norwalk, CT
The solar and battery were installed in 2018; however, over the past six months, the battery began to fail. PurePoint worked with the battery manufacturer to diagnose the problem, order the parts, install the parts, and help me to monitor the results. There were bumps along the way (including wrong parts and missing parts) ... and PurePoint worked with me to keep me apprised of status, updates, and expectations. Everything is now back up and running. The demonstration of how a company helps you when things AREN'T going well shows their dedication to their customers. Five stars!
System size (kW): 1000
Year installed: 2018