Review for Green Power Energy

Office location: 42 Ozick Dr, Durham CT, 06422

08/01/2024
dwe West Hartford, CT

Outstanding Service!

We have had a wonderful experience with Green Power Energy. I have waited until we have had our Solar Panels up and running for a year before writing this review: - GPE answers the phone and gets back to you within the hour if they don't have an immediate answer. A couple of times I have called after hours and received a call back from the supervisor from his home. - GPE does a thorough evaluation of the house, electrical panels, etc. several hours were spent on site with multiple photos taken. - Because we wanted the panels on the back of the house on an area with a smaller pitch than normal, we knew that we not be able to generate 100% of our electrical needs. GPE estimated that the panels would generate 85% of our needs. Because of the low pitch and our back yard neighbor's large pine tree, I guessed it would be about 75%. After a year it came out to 80%. - I should point out that this is a long process (the reason for my phone calls). There are numerous inspections to be made by the utility company (eversource), the town, plus waiting for Eversouce to install new meters. So it took 6 months from contacting GPE to having everything up and running-almost all of the time spent waiting for inspections. That may seem long but we have had neighbors wait up to a year. - In terms of savings, I have made a spread sheet to calculate our payback period. I assumed a 3% return on investment if I had purchased the panels. Our total electrical rates have gone up 9.2% since last July so I ran payback at rate increases of 4% (7.3 years); 6% (7 years); and 9% (6.4 years). I highly recommend Green Power Energy for your Solar needs!