Office location: 2578 W. 600 N. Suite 100, Lindon UT, 84042
08/02/2024
Todd Not Happy
Madison, OH
System installed March, 2023. Loan payments started on time and are continuing. Reimbursement checks came util five months ago, now nothing. I was told the holdup was that they were "batching" the checks instead of individual monthly payments. Despite the fact that Fluent owes me at least $449.82 (6 $74.97 payments) they dont answer your calls. Additionally, the salesman was wrong when he told me I'd be eligible for a 30% federal tax credit. Consequently, my loan payment increased to over $100.00. Ideally, that salesman isn't with Fluent any longer so there is no recourse to his misinformation. I should have realized from the start that Fluent Solar was a poorly managed business when it was quite apparent the left hand didn't know what the right hand was doing on a regular basis. I regret doing business with them. They screwed me over on the tax credit and probably the balance of reimbursements due me. Thank You William Bryce Murphy
System size (kW): 3.2
System price: $24,909
Year installed: 2023
Price include the Federal Tax Credit or incentives: No