Office location: 4721 N Grady Ave, Tampa FL, 33614
08/04/2024
Meg Beth
Milton, FL
Lunex was a company that has high ratings, we thought we'd get great customer service however that was not that case. We had an issue with the install and Lunex was not responsive at all to get the issue fixed. There were multiple e-mails and phone calls to both S**** S****** and M** R**** that just were never returned. The disappointment and non professional behavior was real. Think twice before going with this company. Initial everything was fine, but once there was an issue the customer service was next to none.
System size (kW): 1.5
Year installed: 2024
Lunex Power Inc reply
08/12/2024
Meg Beth, we do not have you in our system, is there another name your system may be under? Can you please call the office and ask for Will? 813-540-8807. This doesn't sounds like us at all.