Review for Meraki

Office location: 21 N New Warrington Road, Pensacola FL, 32506

08/15/2024
Gail Delaney Davenport, FL

Don't expect to get ahold of anyone

Our panels were installed in 2021, and all has been fine until this summer. Our panels aren't properly generating energy to send back to Duke so our Duke Energy bills are steadily increasing. I've called Meraki Solar 26 times in the last 24 hours, and been told by an automated voice they're too busy and call back later, then I'm disconnected. I've tried contact through social media. I've tried emailing. I've tried their contact form. Nothing. This is absolutely ridiculous. I called the person who sold the system to us, but he's no longer with them. He said they've been sold to someone else, but there's no record of it anywhere I've found and every company I've called by the name he gave says they aren't the ones.