Review for Smart Solar Energy

08/21/2024
John H Salem, OR

Excellent Solar Company with some Pros/Cons

Had my solar panels installed on my roof. Smart Solar did a great job throughout the process in communication. I was able to really customize the equipment and that was very nice. Pros: Best Warranty and Price Combo (And I compared to 7 different companies) Excellent Communication (Truly the best) Good expectations.... they didn't make a promise they didn't deliver Cons: There was a big gap of time (several weeks) between City approval and the installation. I don't believe this was absolutely necessary. They did bring everything online on time. A different company installs Unity Solar which isn't what I was told but I believe this is standard practice in the industry Installers didn't test the system before finishing and we had some components not working post installation. Super annoying that they had to fix them later. Overall: I'm happy with my decision. I would recommend to anyone using smart solar that if you want it done as fast as possible that you stay on top of each stage every week. Otherwise if time isn't a factor, they will take care of you with almost zero input from you. Also to check the final engineering plans for the exact panel placement, mine was just a little bit different from the early sketches.