Review for SunPower by South Coast Solar LLC

Office location: 1219 Bluff Rd, Columbia SC, 29201

08/25/2024
Jason Blythewood, SC

Amazing company to work with

Bought my solar panels with Tesla battery backup from South Coast Solar back in 2021. Since that time, I have had nothing but exceptional service from them. I just wanted to share a recent experience where SCS delivered yet again. A few weeks ago, we had a ‘100-year storm’ drop 8 inches of rain in about 3 hours, along with strong wind gusts. My wife and I noticed a small wet spot in our kitchen ceiling afterward, and set out to determine where the leak was coming from. As part of our sleuthing to find the problem, we called South Coast Solar two days after the storm to see if they could check the solar panels for any potential leak, even though we didn’t really think that was causing the problem. While Jay at SCS told us their panels rarely leak, he still wanted to send someone out just to be sure and put our minds at ease. Within one day, SCS had two technicians out, who then spent almost a half hour hosing down the roof below the panels to see if they could find any leaks. After almost 30 minutes, they finally found a tiny leak. The water followed a joist in the attic down to a wall on the second floor, which then led to the spot in our kitchen. SCS took total ownership of the issue, and repaired the leak that same day. Amazing customer service. I can’t say enough good things about this company, and any time I hear about someone looking to install solar panels, I always highly recommend SCS. Special thanks to Jay for all of the follow up, both before and after the technicians came out, as he just wanted to make sure that the roof was continuing to remain dry after the repair. Both my panels and my battery backup continue to work as well as the day they were first installed, and I couldn’t be happier as a customer.