08/26/2024
JR
Katy, TX
My system was installed in Feb 2023 ! I was producing electricity for about a year when my system went down. My one year old inverter failed. I conducted Fluent and they had solar edge send my the inverter and a approved Fluent contractor contacted me to repair my system. I was down for about 1 month. However during the installation of the inverter, the contractor told me which he included in his report that I only had two strings going to my inverter. One string was at max while the other was over the strings maximum. He suggested that I would need two additional strings and this very well could have been the cause of the failed inverter. I got the run around from fluent for the first couple of months but then talked with an individual who said they would send a contractor. Well no contractor and Fluent has now gone out of business. That also mean no support for the 25 year warranty we or I received. If anyone from Fluent or any company owned by Graham W??? who owned fluent comes to sell you something , run, say no and tell them to get the hell out of here. PS: I am not sure Fluent Solar in Canada is still in operations?
System size (kW): 12.4
Year installed: 2023