Review for Better Earth

Office location: 2935 S Elm Ave Ste 104, Fresno CA, 93706

08/27/2024
Vance Cameron Park, CA

Increased PG&E Bills

My first complaint is with Salesman Cooper Murphy. He told me that he would be available to answer any questions. After 3 voicemail calls and 2 emails without any response I gave up. He didn't give me a copy of the contract that I signed. He didn't tell me that the $136.29 payments for the Solar System would increase to $200.40 in November IF I hadn't paid anything towards the principal. I am 88 years old and I was always under the impression that the monthly payment would be applied to the Principal and Interest. NO, these $136.29 payments were ONLY Interest payments, so since none of the $136.29 was applied towards the principal payment, I was being penalized for not making principal payments and therefore my new payments would be $200.40. I was told that IF I could make a principal payment of $8000+ before a certain date my payments would return to $136.29. I live on a fixed retirement + Social Security Income, so how in the hell am I supposed to come up with $8000+ in order to lower my payments back down to $136.29? IF there was some way I could have my Solar System removed I would jump at the chance, because I am Very Unhappy with this whole Solar experience. My PG&E bills before installing Solar Panels was averaging $250 per month. NOW with Solar Panels installed PG&E is averaging $300 per month PLUS the Solar $200.40 installment payment I went from paying $250 per month for electricity to over $500 per month total for electricity. Saving with Solar is a bunch of BS!