Review for Solar SME

Office location: 8360 Greensboro Drive, McLean VA, 22102

08/28/2024
Bill Deady Fancy Gap, VA

Enphase Gateway failed and problem corrected.

My system had a problem with my Enphase Gateway on my SME solar power system. It prevented my being able to get any information about how my system was operating. I contacted Compliance Supervisor, Faris Atal and he ensured that the issue would be corrected. A new IQ Gateway CR PCB was sent to me via Fed Ex and Faris contracted a local Electrician to remove old circuit board and install and dedicate the new one. The fix went well and the system is back in service again. Thank you Faris.

After sales support

System size (kW): 9.49

System price: $28,660

Year installed: 2022

Price include the Federal Tax Credit or incentives: No