Review for Solar Energy World

Office location: 950 S Pickett, Alexandria VA, 22304

09/04/2024
Don't do it Fairfax, VA

We regret going with Solar Energy World.

Price point was very good. Installation was very good. It took about a month. From planning to full installation. Service was terrible. We never saw another service team after the install to address the full operation of the solar system. It is like going to a 5 star restaurant, the waiter tells you about the 4 course menu and how amazing it is. You order it. After entree /3rd course, you never saw the waiter again. You go to the host desk and ask about your waiter. They tell you to use an email to get your last course! You have to pay NOW using phone or a computer. However, you haven't gotten your last course. How do you like that service?

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 18

System price: $40,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: No

Solar Energy World reply 09/26/2024
Hello, thank you for reaching out. We are very sorry to hear of your negative experience. We do not have your direct contact information to reach out with a solution at the moment. Please email us your name and phone number at marketing@solarenergyworld.com and we will be in touch with you as soon as possible. Thank you.