Review for Sunrun Inc.

Office location: 695 Myles Standish Blvd Bldg 2, Taunton MA, 2780

09/07/2024
Chris Norfolk, MA

Poor experience

This is the wurst company to do business with. From the start and trusting the sales rep we have had nothing but trouble. It has been almost a year we signed up for the solar. We opted for ground solar and we got a contract and nothing on there was a true statement. The sales person told us because we are seniors we would not any tax credit for having it and that the state of mass will not let you produce more than you need. We offered to make a pad for the rack and panels but they refused. We told them a better way to lay the wire so they would not disturb any existing underground wiring. Wouldn’t listen to us and ruined the yard, the tree hydrangea. We had to keep calling for the inspector to check it and he denied the approval. Sun run has not come back to fix the issues and want us to sign a new contract when we don’t have a completed job . What a scam this is