Office location: 225 Bush St. #1400, San Francisco CA, 94104
09/08/2024
Cami
Tucson, AZ
Looking at the reviews and copy/pasted answer format for & from SunRun is not a surprise because this seems to be just how they operate! If any elderly family members of yours talk about getting solar panels with Sun Run or Freedom Forever get involved IMMEDIATELY! These companies CLEARLY do not care about taking advantage of elderly & disabled adults or those with declining cognition just to make a sale, even when said disabilities prove a "signed deal" should not have happened at all. It has been weeks of going back and forth with these companies and trying to stop my elderly family member from being harassed in regards to a deal they can't remember details on. Shame on ANY company willing to stoop to these levels!!
System size (kW): 13.8
Year installed: 2024
Sunrun Inc. reply
09/10/2024
Hi Cami. We're so sorry to hear this. We would be happy to look into this and see what happened between your family member and our Sales Rep. Please send us a message with their name and address to resolutions@sunrun.com so we can assign an expert to look into this. Thank you!