Review for Blue Raven Solar

09/09/2024
Wylene Morrison, CO

Not taking ownership of installation error

According to specs, panels where to be installed 12 inches back from the edge of the roof. They are only 3 inches. When the snow releases it tumbles down like and avalanche and with much weight. My back porch will eventually collapse because cause of this heavy drop. I spoke with Blue Raven and they stated to get a broom and brush it off. I did not pay to have wrong installation as well as to risk injury to myself by having to go up a ladder and get on my roof during the winter. They also stated to get snow guards; however, if installed right, I would not have to spend more money. They also had no part in helping with finding proper snow guards. I questioned again on the installation not being what the specs were and they refused to take ownership stating the "inspector signed " the papers.