Review for Pure Energy Inc.

Office location: 231 E Rhapsody Dr, San Antonio TX, 78216

09/10/2024
Isa Euless, TX

Scammers and terrible communication

This company has the worst communication. I paid for the solar in full and after paying a ton of money, months later my solar panels finally get activated and I find out my electric company has been getting free energy and charging me the same every month. Once they accepted my check, they never bothered to explain anything else to me. I had to leave a bad review for them to contact me and act like they were going to help with all of the issues I was still having getting the solar activated. They barely helped with one issue while I was still facing others and then again abandoned me. How they can treat their customers this way who pay tens of thousands of dollars is beyond reason. I do NOT recommend this shady company if you want to go solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 15.72

System price: $52,393

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes