Review for A&R Solar

Office location: 9700 Martin Luther King Jr Way S, Seattle WA, 98118

09/25/2024
Pettibone Walla Walla, WA

Bad faith contract, bait and switch

In May we got a qoute from A & R for a 25.2 kw system. After a bit of back and forth, we were promised a first year production of just under 31,000 for just over $71,000, beating a competitors bid by about $3,000. While they were slow to respond, and failed to male changes to the design based on being told multiple times that their design did not fit the south side of our house (we even provided them with the competitors design and pictures), we went with them because we were promised that they would honor the price and production promises if changes had to be made after the on site survey. We signed the contract towards the end of June, and we're supposed to have the install occur beginning of September. after the on site survey, they came back wanting to reduce the size of the system to 22.6 kw, for a higher price and massive reduction in promised production. First seemed to think we'd accept this smaller system for the same price, and then that we'd be ok with a system producing around $500 less worth of power per year for the same price. Now they seem to think thar we'd accept a $90,000 system for the agreed to production when the competitors offer was $74,000 and seem to think that canceling the contract would fit the electing to cancel cause in the contract, rather than termination with cause.