09/26/2024
MelissaC
Milton Freewater, OR
If I could give negative stars, I would. This company promised us that solar panels would save us money on our insane electricity prices. We invested in solar units that cost over 50K, with monthly payments ($180). We were told that our electricity bill would be significantly lower, end even with the payments of the solar panels, we would be saving money. The panels were installed in July and so far we have LOST money every month. We have not used more power or had any changes to our home. We even had an electrician come to our home to check and monitor our power usage. His estimations showed that we had no significant source consuming power and the solar units were also USING power. It was a cloudy day when he came so he said that we probably have to turn the solar units off/on when it's sunny/dark. No one told us that when the units were installed and no one said the units would consume power when it's not sunny. WHAT THE HECK???? I've emailed the company and have gotten nothing but the runaround from them. I am done and am here to let anyone who's considering solar from this company to STAY CLEAR!
System size (kW): 11109
System price: $50,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes