Office location: 17750 Lookout Road STE 605, Schertz TX, 78154
09/30/2024
Ashwin K
Katy, TX
Initial communication was seamless. However at very end after the installation the communication was not that great. As I had to call in multiple times to understand the status. That could be improved a little. But I was lucky my agent was handy- text/ phone call away and was able to address my issues to him.
System size (kW): 10
Year installed: 2024
Freedom Solar Power reply
10/02/2024
Hi Ashwin! Thank you for sharing your experience. We're glad to hear that the initial communication was seamless and that your agent was responsive and helpful. We appreciate your feedback regarding the follow-up communication after installation, and we'll certainly look into ways to enhance that process. Your insights are valuable in helping us improve our services. Thanks for being the best part of Freedom Solar Power!