Review for Sun Solar (Formerly Missouri Sun Solar)

Office location: 2531 N. Patterson Avenue, Springfield MO, 65803

09/30/2024
Stvport Brighton, IL

Terrible customer service

Hard to be brief about the terrible customer service I received. The system was installed September of 2023 and as of September of 2024 it is finally producing the way it should. I called repeatably and was promised someone would call, I never received a call from them. I had two dead strings of panel, one on each of the Tesla panels. One of the strings had burnt in the junction box on my roof. Really glad my house did not burn down. The other string was producing but the Tesla panel was programmed wrong, so it was not accepting the power being produced, so that was wrong from installation. My opinion is get someone else for solar! Sun solar is not a company you want to have issues with because once they sell the loan and they get paid, you will not matter to them!