Office location: 2291 Via de Mercados Ste E, Concord CA, 94520
10/06/2024
MikeL
Danville, CA
First it took just short of a year from contract to be installed. No feedback from sales or project manager for the delays. Then after install our oven started smoking, went out to shut off the breaker but couldn't find it. After removing the panel cover I find that they moved the oven breaker to install their breaker, but never removed the knockouts fron the panel cover, jamming the breaker. They disconnected the ground wire from the gas main pipe, didn't reinstall. they mistakenly punched numerous holes in our roof and caulked them with silver caulking (brown/green roof. Crushed an attic vent. At the first rain we had 2 leaks which they at least sent someone to fix (as opposed to the other issues). The area they worked in looks like they held a dance, composition roof is destroyed. Wasn't my cheapest bid, but they promised all kinds of "service".... Must have a different defininition than me.
System size (kW): 8
System price: $33,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: No