Review for Green Rack Solar

Office location: 1418 Parkway View Dr., Pittsburgh PA, 15205

10/08/2024
ParsonsHouse Oakmont, PA

Green Rack is great!

Can’t say enough positive about our experience with Green Rack Solar. After getting several hard sell pitches from companies, we turned to Energy Sage, a non-profit solar clearinghouse for consumer information. Through Energy Sage, we found Green Rack and other responsible local installers and were able then to comparison shop. Scott McKinstry from Green Rack answered all of our questions without pressuring us to buy. Once we made our decision, Brian McMurray sent us all the written plans for the project. Alex came out to do a site survey. Also, Green Rack has a local roofing company it partners with for customers who need a new roof, which we did. Great price on the new roof. And we had a slight hiccup with the billing where we planned to pay with a credit card (in order to get rewards points), but Green Rack charges a 3% fee for credit cards. When we complained about it, Green Rack immediately waived the fee for us. Great customer service from beginning to end. We are so pleased with our solar panels!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 6

System price: $15,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes