Review for Palmetto Solar

10/09/2024
JJ Runaway Bay , TX

Less than pleased

Hopefully the design and consultant "team" gets your system right the first time, because they will not - WILL NOT - add panels to your system when it under-produces. They don't care of you're paying for the system and an electricity bill on top of that - when I was faced with this issue, I was basically told it was my fault and the system should have been changed during the design phase. Now, if I were a solar expert, which I obviously am not, number one - I would have designed the system myself, and number two, it would have been designed to produce MORE energy than I use!!! Is that not the purpose of solar in the first place? Extremely disappointed in their customer service and the company as a whole. I will be contacting the installers directly... as they said panels could very easily be added to the system. They must know something Palmetto does not.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 861

Year installed: 2024