Office location: 20 Greenway Plaza, Houston TX, 77046
10/11/2024
Josh Hernandez
Spring, TX
The sales people are told to lie to new customers saying they wont pay for the solar panels and that we will help reduce texas power grid. Then we got charged 30$ after 3 months we were upset but we could do those payments since they lied. Now they are charing over 100$ per month. These people will take advantage if you don’t speak English also.
System size (kW): 16
Year installed: 2023
Sunnova reply
10/14/2024
Hello Josh. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service via email at customerservice@sunnova.com or by chatting with us through your MySunnova account. We look forward to helping you!