Review for The Solar Guys

10/13/2024
Jim Goldendale, WA

Good Products - Inexperienced With Customer Service

It was a positive experience until I received two broken panels caused by their hired packaging and shipping crew. There are no options for replacement, only a store credit or refund. They've abandoned me as a customer, forcing me to find two solar panels. Not a great customer experience.

Sales process
Price charged as quoted
On schedule
After sales support

System size (kW): 8

Year installed: 2024