Review for Blue Raven Solar

Office location: 3040 Charlevoix Drive SE Suite 150, Grand Rapids MI, 49546

10/28/2024
Aimee T Grand Rapids, MI

Terrible experience, bait and Switch

Blue Raven Solar uses bait and Switch. They record you the first time a sales rep talks to you and then refer back to that recording, saying " you agreed that the only thing that matters is what we wrote in your final contact. " Anything your sales rep or any other employee with Blue Raven tells you is likely not true and they later say, "we told you so. " Do yourself a favor and either use a different company, or hire a lawyer to make sure you are getting what you hope to receive. Do not trust that what they tell you, even when you ask a direct question, is true. This company uses bait and Switch. I was sold a system that COSTS me money each month. It costs me MORE each month because the system only provides about 25% of my known energy needs, when they tell you it is going to provide all after it averages out over a year. It has been frustrating and terrible working with this company. The communication is atrocious. Our Sales rep quit the company before our job was even installed. They damaged or property and then refused to fix or pay for it. They charge the next customers for all the materials that "disappear " from the job site. I have photos of materials that disappeared during attempted install and when confronted about it, I was reassured that MY price wouldn't change, that the next people that agreed to work with Blue Raven, would have that loss rolled into their price. It is also frustrating that instead of investing in fixing the problems, Blue Raven Solar simply gets reviews deleted and pulled off websites. How can a company that has been around for over 10 years, only have a few Google reviews??? Impossible!