Review for Sunnova

10/30/2024
Samuel M District Heights, MD

Predatory Practice to lure you into financial hardship

Predatory practices to lure you into a contract that will eventually have you paying twice as much for total energy bill. I signed up to go solar with the promise of a huge rebate from the state of Maryland. My original monthly payment was $244. Sunnova expects a balloon payment from that rebate to keep your original monthly payments. WHAT THEY DON'T TELL YOU is that rebate comes as a tax return. But each year, the IRS will only give you an amount equal to what your tax burden was. My "rebate" will be stretched over several years, so I'll NEVER get the lump sum to make the balloon payment. Now my monthly amount is going up an additional $127, (nearly $370 a month). And that is ON TOP of what I get charged from the electric company for times when there is little or no sun light (like night time or winter. That means during winter, between sunnova and Pepco, my total electric bill will be close to $700 per month. Sunnova has been completely inflexible with me on this matter, do I am now stuck with this massive financial burden for the next 280+ months (nearly 25 years). Sunnova has screwed me and my family financially. I WOULD HAVE BEEN MUCH BETTER OFF JUST STAYING WITH MY UTILITY COMPANY. DON'T GO SOLAR!