Office location: 43445 Business Park Drive STE 110, Temecula CA, 92590
11/01/2024
Not pleased
Tucson, AZ
I have really received the run around with this company ever since I first agreed to put panels on my roof. They do not respond in a timely manner and literally every time I have called, they can't trace my issues as they have so many different partners they pair with. They also sell your information to other places that contract with solar companies and so you will receive calls from other companies to discuss your panels and upgrades. Too many cooks in the kitchen and they usually pass the blame to another company they partner with when you call about a concern.
System size (kW): 45
Year installed: 2021
Freedom Forever reply
11/05/2024
Hello, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with your solar project, and we're dedicated to turning things around for you. To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly. We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.