Office location: 2 Kane Industrial Drive, Hudson MA, 01749
11/05/2024
Pam R
Hanson, MA
The initial experience was great...nice guys, fast installation, good service when we had a leak a few times afterwards. Then, we found the leaks continued bc Venture had not checked the roof for an ice and water barrier. We had to fight with them for help replacing the entire roof, even though we offered to pay for the half the panels were not on. We had to contact 5 Investigates before they agreed. Now, they are avoiding to repair the agreed upon INSIDE damage. I have missed 3 days of unpaid work to deal with this. We've contacted 5 Investigates again. Lousy company!!! Tell your friends Venture is no good. I love the panels, they pay over 6 months of my electric bill, but use a different company and get a new roof first.
System size (kW): 600
Year installed: 2022