Review for Sunnova

11/05/2024
Nikki Woodland, CA

Run far away!!!!

Isn’t it sad when you are forced to get solar now. It’s even more sad when you have Sunnova as your solar company not by choice. I’d rather have a $500 PGE bill than deal with Sunnova. They have the worst customer service department. They give misinformation and will not honor what is being told to you. BEWARE

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 500

Year installed: 2024

Sunnova reply 11/06/2024
Hello Nikki. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. We're dedicated to providing you with the best customer service possible. Feel free to contact our customer service at (866)786-6682 regarding any additional assistance. Thank you for giving us the opportunity to serve you better.