Review for Sunnova

11/08/2024
Claudine Witter Hyattsville, MD

Don’t work with them

They let you think the system will help on your bill and it doesn’t . You end up paying more. They also lock you in for 25 years which should be illegal because they tell you your going to pay less on your bill and you end up paying more and can’t get out

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 0.16

Year installed: 2020

Sunnova reply 11/08/2024
Greetings Claudine. We appreciate your continued engagement with us regarding this matter and understand the importance of resolving your concerns promptly. To ensure we address your concerns effectively, we request you to provide us with your system ID or the case number via email at customerservice@sunnova.com. We look forward to providing you with tailored assistance.