Review for Meraki

Office location: 21 N New Warrington Road, Pensacola FL, 32506

11/08/2024
CRH Monticello, FL

Scam

We got our solar panels in 2022, in a whirlwind sales pitch, but we fell for it. Installation took longer than they said it would. Electric bills have not really decreased at all like they said it would. Then, September 2024 we noticed water dripping inside of our home. Went to the attic and found that the problem was where the solar panels were installed. Called Meraki, got sent to Freedom Forever. Sent someone out who went up on roof and stated that whomever installed them would miss the rafter when drilling, pull it back out and drill another hole next to it without fixing the first holes they made. There are multiple of these holes thru out our roof. Service tech said he was going to put in for a full reroofing for us. Here we are, November 8, 2024 - still leaky roof and no resolution except for them to send us a quote for @$7,000 to have the panels taken off and put back on after we get our roof replaced. They aren't even trying a little to rectify the situation. Our next stop will be an attorney. To the gentlemen below whom wants to meet up with everyone and file a class action lawsuit...We stand with you.