Review for Momentum Solar

11/08/2024
Margaret D Danbury, CT

Working with Momentum is torture

I wish I could give half a star for Momentum Solar. Customer Service reps were unfailingly friendly and helpful, but the schedulers and the workers were uninterested, unconcerned, and negligent. I started working with them in mid-August on a simple remove and re-install so I could get a new roof installed. They delayed and stalled for 6 weeks before they removed them. A new roof was on in 2 days. They didn't return for almost 4 weeks to replace them. The installers gave me incorrect information. They were on their phones, or shooting the breeze with each other for hours. The re-install took 9 hours because they spent the first 3 talking to each other, standing on the roof, but not working. Working with them is torturous. Stay away from Momentum Solar