Office location: 43445 Business Park Drive STE 110, Temecula CA, 92590
11/10/2024
Captain America
Ruskin, FL
I called them the day of the hurricane after it came through and I was trying to get a quote to get our solar panels removed from the roof. They told me they’re 30 days on sending out a quote or giving me a phone call. No one has contacted me. I’ve contacted them multiple times and I’m still getting the same runaround trying to get my roof fixed and the only way I can keep the warranty is I have to have them remove the panels and have them reinstall it again
System size (kW): 35
Year installed: 2022
Freedom Forever reply
11/11/2024
Hello Captain America, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with your solar project, and we're dedicated to turning things around for you. To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly. We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.